Liaison With Public Sector
Security Management and SAPS
Effective collaboration between Security Management and the South African Police Service (SAPS) is essential to ensure swift response, accurate reporting, and lawful handling of criminal incidents or emergencies on-site. Building a strong relationship with SAPS enhances overall safety and supports a professional standard of security operations.
Objective:
Our objective is to serve as a vital link between our security management team and the South African Police Service (SAPS), ensuring clear communication, swift coordination, and mutual support. This liaison role is essential in facilitating timely incident reporting, enhancing emergency response, and maintaining full compliance with all legal and regulatory standards to protect our clients and communities.
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Roll of our Liaison Between Security Management and SAPS:
Establishing a Communication Channel:
- Security management must establish direct contact with the local SAPS station and relevant officers in charge.
- Maintain a directory of key SAPS contacts, including station commander, sector police officers, and emergency numbers.
- Assign a dedicated security liaison officer to coordinate communication with SAPS.
Incident Reporting Protocol:
- All serious incidents (e.g. theft, assault, vandalism, suspicious behavior) must be reported immediately to SAPS.
- Provide a detailed report including time, location, description of events, individuals involved, and any available evidence (CCTV footage, witness statements, etc.).
- Cooperate fully during investigations and follow all legal procedures when handing over suspects or evidence.
Joint Operations & Support:
- Work closely with SAPS during high-risk events, such as public gatherings, strikes, or potential threats.
- Participate in joint patrols or community policing initiatives where applicable.
- Support SAPS in crowd control, crime scene management, and information gathering.
Information Sharing:
- Share relevant intelligence with SAPS (e.g., suspicious activity, known threats, patterns of theft or vandalism).
- Ensure that all shared information is accurate, timely, and handled confidentially.
Arrest & Detainment Procedures:
- Security personnel may perform a citizen’s arrest in accordance with South African law, but must immediately notify SAPS.
- Detainees must be treated with dignity, held safely, and handed over to SAPS without delay.
- Avoid the use of excessive force or unlawful conduct during apprehension.
Compliance & Legal Cooperation:
- Stay updated with SAPS protocols, regulations, and legislative changes.
- Ensure that all actions taken by security personnel are in line with South African law and do not interfere with SAPS duties.
- Attend court proceedings or hearings when required as witnesses or to submit evidence.
Regular Engagement & Relationship Building:
- Schedule routine meetings with SAPS leadership to discuss ongoing concerns or joint efforts.
- Participate in Community Policing Forums (CPFs) and crime prevention programs.
- Promote mutual respect and professional collaboration at all levels.
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